Standard Irish and International delivery will always be shipped by the next working day. Please note if you order on a Saturday or Sunday the order will be despatched on Monday, except for Bank Holiday weekends when it will be despatched the following Tuesday. for standard delivery please allow up to 7 working days. Once your order has been shipped you will receive an email advising this.
Of course! If you have changed your mind we are happy to refund your order, providing:
Items must be send it backwith the same company (fastway) within 14 days from the date you recieve your order.
Items must be in original packaging and unused, you have up to 28 day to return the item(s)
Please try footwear indoors.
€7.99 will be deducted from your refund as an administration fee
It's really simple to use:
Put your item(s) back into the delivery bag and reseal
Send us an email asking for a return tag (7.99€ ) and we can arrange shipping
Return items to the address below:
- 52 Tallaght cross west
- Block 10b
- Eircode D24CA34
We will email to confirm we have processed your refund. If you do not see this email please check your junk folder.
We are currently not accepting exchanges.
Unfortunately once an order has been processed we are unable to add the discount code.
Our couriers should deliver orders between 8:00 am – 22:00pm – however on rare occasions they can deliver outside these hours.
If your order is wrong or faulty please send us an email to
with your name, order number and item details.
We will not accept any returns that have marks or make up on.
In the unlikely event that you do not receive your order, we will process an investigation with the courier. Please note it can take up to 2 weeks for this to be investigated and you will need to wait for the outcome. If it is confirmed that the order was delivered we will not be able to offer a refund. However, if the investigation shows the order has been lost, we will offer you a re-order (stock dependant), credit or refund.
We will notify you by email once your email has been received at our warehouse, because of restrictions in our warehouse due to the COVID-19 pandemic please allow us 28 days to process your refund and have this clear back into your account. Thank you for your patience.
Please note that all of our delivery promotions have a minimum spend of €99.