Terms of Sale
This page tells you the legal terms and conditions (T&C’s) on which we sell any items on the site to you. Please note these T&C’s only apply to the purchase of Items on the site.
Please ensure to read these T&C’s carefully and make sure that you understand them before ordering any Items from the sites. By placing an order, you confirm your acceptance of these T&C’s.
You should print a copy of these T&C’s or save them to your computer for future reference.
These T&C’s can be amended from time to time. Every time you wish to order Items, please check these T&C’s to ensure you understand the T&C’s which will apply at that time.
Items on the Site
Images of the Items on the site are for illustrative purposes only. Although we have made every effort to display the colours accurately, we cannot guarantee that your computer's display of the colours accurately reflects the colour of the Items. Your Items may vary slightly from those images.
All sizes and measurements of Items are approximate; however, we do make every effort to ensure they are accurate as possible.
We take all reasonable care to ensure that all details, descriptions and prices of Items are as accurate as possible. We reserve the right to refuse orders where information about Items has been mis-published, including without limitation prices and promotions.
Prices for Items may change from time to time without notice. However, these changes will not affect orders that have already been despatched.
Price & Payment
The price payable for the products shall be as shown on the After 5 Closet Website. Prices advertised on the website include IE VAT but excludes delivery charges. Delivery charges are shown separately when ordering and must also be paid in advance.
Payment shall be made by you by the means specified on the website and shall not be deemed to be made until we have received cleared funds in respect of the full amount stated in the order.
Prices are subject to change without notice but changes will not affect orders which we have already accepted.
Payment for all products must be by credit or debit card. We accept payment with Visa, Visa Debit, Mastercard,Electron and Laser Card. We also accept payments via PayPal and Stripe.
Only one promotion code can be used per order.
All Items ordered remain our property until we receive full payment from you.
Delivery charges will be applied in addition to the prices for the Items you are purchasing. The amount of the delivery charge will depend on delivery option you have chosen.
Please note that in addition to the Items and delivery charges we apply to your order, you may also be required by your country of residence to pay import duties and taxes. Please contact your local customs office for further information so that you are sure about the applicable duties and taxes before you place your order. We are not responsible for payment of such duties and taxes and in the event that you refuse to pay such duties and taxes and the order is returned to us, we will require you to pay any costs that we have incurred as a consequence.
You must provide us with complete and accurate delivery address information. For the avoidance of doubt, this includes not only the address that your order is going to but also the name of the recipient. We cannot be liable for any delays to your delivery or delivery of your order to the wrong address or the wrong person as a result of you supplying us with incomplete or inaccurate information.
We will make every effort to deliver your order within estimated timescales. However, delays are occasionally inevitable due to unforeseen factors or events outside our control for example, material shortages, travel or transportation disruption, import delays, software or technical failures or higher than anticipated demand. Please note delivery of your order may take longer during sale or other busy periods.
We are unable to deliver on public and bank holidays, Christmas Day, St Stephens Day or New Year’s Day. On these dates, delivery will take longer than usual. Please allow an extra working day (i.e. Monday-Friday, excluding Saturdays, Sundays and public holidays) for each of these days when calculating the estimated delivery date and when choosing your delivery option.
Discount Codes can only be used once per customer, cannot be used in conjunction with any other promotion or offer, remain our property and are not transferable. There is no cash alternative.
Discount Codes can only be used on full priced items.
Please note that promotional and referral codes cannot be used on markdown products unless specified.
If you change your mind about any Items purchased, you must generate a return on our Returns Portal within 7 days of the goods arriving with you. Please return them to us (except lingerie or swimwear if the hygiene seal has been removed or any other item that cannot be returned for health or hygiene reasons) within 10 days of the order being delivered to you, provided:
The Items are unworn and unwashed (and there are no signs of transfer of any make-up or other stains);
If shoes, the Items are unworn and show no signs of wear;
The Items have all tags attached and are returned with correct despatch and order information.
We will refund the price that you paid for the Items taking into account any discounts or promotions applied when you purchased the Items. All refunds will be made using the same method of payment.
Refunds will be processed within 14 days of being received into our warehouse.
The above does not affect your statutory rights, store credit will be provided for any orders sent back outside of the returns timescales
If you have any questions about our Terms please use our contact form to contact the team firstname.lastname@example.org
When you register an account with After 5 Closet on our Site you will have to use an email and password to login. You must treat your Login Details as confidential information and you must not disclose your Login Details to any third party.
We reserve the right to close / disable an Account if you are considered to be using proxy IPs (Internet Protocol Addresses) in order to attempt to hide the use of multiple accounts, or your use disrupts the services we provide in any way or if in our reasonable opinion you have failed to comply with any of the provisions of these Terms.